SHIPPING MAY BE DELAYED DUE TO COVID-19 PANDEMIC.

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Terms and Conditions

  1. All items are directly sourced from Korea.
  2. Email confirmation will be sent once we review your order.
  3. We check our products first before shipping it out. Any damage on the outbox most probably happened during the delivery; however, know that we pack it as secure as we can.
  4. Cancellations are strictly prohibited because we put effort in organizing your order. Check out only if you are fully decided.
  5. No refunds will be given since all of the products are sealed.
  6. For product requests, email us at hello@skinfactorie.com. Note that it may take 2 to 3 weeks at most.
  7. If the product is out of stock, you will be refunded. This is the only exception on cancellations.
  8. Skin Factorie will not be liable for any delays in shipping. Please expect that there will be delays due to COVID-19.

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