Terms and Conditions
- All items are directly sourced from Korea.
- Email confirmation will be sent once we review your order.
- We check our products first before shipping it out. Any damage on the outbox most probably happened during the delivery; however, know that we pack it as secure as we can.
- Cancellations are strictly prohibited because we put effort in organizing your order. Check out only if you are fully decided.
- No refunds will be given since all of the products are sealed.
- For product requests, email us at email@example.com. Note that it may take 2 to 3 weeks at most.
If the product is out of stock, you will be refunded. This is the only exception on cancellations.
- Skin Factorie will not be liable for any delays in shipping. Please expect that there will be delays due to COVID-19.